Best Western Plus Lower South End, Charlotte

The hotel was a bit disappointing in terms of cleanliness and privacy as housekeeping entered without knocking, and the rooms were outdated and slightly dirty. On the positive side, the location felt safe with close access to restaurants and shopping.

My stay at the hotel was a mix of ups and downs. The rooms were not the cleanest and had some lingering smells, but they were priced fairly and located very close to the Blue Line, which was convenient. The service was just alright with some mishaps, especially with housekeeping and the reception not being always attentive. The location was decent, close to downtown and various dining options, although it felt a bit sketchy at night. The dining experience was acceptable, with a variety of food choices, but the atmosphere could have been better. Overall, the stay was decent considering the value for money.

My stay at the hotel was overall pleasant. The rooms were clean and equipped with a big screen TV, a refrigerator, microwave, and heater/air conditioner, although a bit on the small side with a thin door separating them. The service was friendly and helpful, although we had to move rooms due to unexpected repairs. The location was convenient for the event we attended, close to the highway for easy access, but a bit far from the airport. The dining experience was average with a small selection and some issues in cleanliness. The facilities were satisfactory.